The second-hand marketplace Shoppers Share Displeasure About Size Updates

Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.

The second-hand shopping app has revised its size classifications for women's and children's clothes failing to inform every member regarding the update.

Digital Channels Reaction

Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted due to the recalibration.

Vinted explained the revised method more closely matches comparable marketplaces.

They have suggested members to review their products and update the measurements by hand if necessary, resulting in member annoyance.

Sizing System Modifications

Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.

The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.

Shopper Stories

A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.

Manual Updates

Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.

Service Background

The app has more than 100 million members, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: last year, the service retracted a modification to its shipping options following member complaints.

Mary Estrada
Mary Estrada

Eleanor Vance is a technology strategist and writer with over a decade of experience helping businesses navigate digital change.